Congratulations to Gradient Labs on Their $13M Series A

Congratulations to Gradient Labs on Their $13M Series A: A Landmark Moment for AI in Financial Services

At Zyla Accountants, we are thrilled to extend our heartfelt congratulations to Gradient Labs on the announcement of their $13 million Series A funding round, led by Redpoint Ventures and supported by Exceptional Capital, Liquid 2, LocalGlobe, Puzzle Ventures and others.

This milestone is not only a testament to Gradient Labs’ exceptional innovation and deep domain expertise, but also a signal of what’s to come for the financial services industry.

A Game-Changer in Financial Services Automation

Gradient Labs has rapidly established itself as a trailblazer by creating the first compliant AI platform tailored specifically to financial services. While most customer experience solutions focus on front-end interactions, Gradient Labs goes deeper—automating the critical 80% of customer operations that happen behind the scenes. Whether it’s fraud screening, document verification, or managing sensitive compliance workflows, their AI platform delivers truly transformative results.

Their recent success working with leading fintechs like Plum, Zego, Lendable, and Yonder, as well as the remarkable achievement of deploying the first live autonomous AI support agent for a large regulated UK bank, is proof that Gradient Labs isn’t just ahead of the curve, they’re defining it.

Raising the Bar in Compliance and Customer Experience

What makes Gradient Labs unique is their dual commitment to exceptional customer experience and airtight compliance. Their AI agents don’t just meet regulatory requirements—they often outperform human teams in both compliance and customer satisfaction, achieving outstanding CSAT scores across the board.

This is exactly the kind of intelligent, responsible innovation the financial services sector needs: technology that’s fast, secure, and fully aligned with the expectations of today’s customers and regulators alike.

Looking Ahead

With this new funding, Gradient Labs is poised to scale globally and continue its mission to make financial services effortless for customers everywhere. We’re excited to watch them expand into the U.S. and build even more powerful solutions that eliminate friction, delay, and complexity from core financial processes.

At Zyla Accountants, we’re always proud to support visionary businesses and their journeys. Gradient Labs is building not just a platform, but a new standard for what financial services can and should be.

Congratulations once again to the entire team at Gradient Labs—this is just the beginning.